QUESTIONS & ANSWERS

Protect your plants from damage. As a preventive measure, growers regularly treat plants for fungus. This helps to avoid browning of the leaves or root rot.

Browning of the leaves can be a result of several problems:

1. Too much sun, 
2. Too much water,
3. Too little water, 
4. Temperature too cold, or
5. Your plant has a fungus.

A treatment, with a good fungicide, will help against root rot and fungus on the leaves. We recommend a light feeding, added to the water, when watering your plants. With the same treatment, apply a topical mist. This will add strength to help resist other issues.

Fungus is naturally occurring, just like in your shower. Moisture and fungus are a team.

When fertilizing often, be sure to reduce your fertilizing mixture to about 25% of the recommended mixture. This will reduce the risk of burning the plant. 

An unhealthy plant is a stressed plant, and it will experience serious issues if a pest or fungus gets to it. So, keep them happy!

Here is a super easy preventative when watering your plants. It's important to fully water the plant when you feel it is time. 

A little sip, here and there, will offer up the chance for issues. If you feel your plant does not dry out soon enough, then change out the soil to a more well drained mixture: bark, or perlite, are great ways to do this. 

When a plant requires more water, and more often, simply feed the plant more often. What happens when you are hungry? You eat more!

Also, once every 2 to 3 months, give your plant a good flush, with clean water. This will remove any salt build up, or wastes, that may be in the soil.

So many people will ask advise on growing plants in their home, especially when they are having issues. 

It's important to research care of a plant before purchasing it. There is no way for anyone, who is not in the same exact environment as you, to give you the proper advice. Some plants just don't work in some environments! 

There really is no such thing as a houseplant!  Humans introduced them to the home. Sounds a lot like wolves and our loyal pet dogs. Nature originally made them outdoor plants. 

Best advice, learn were the plant originated from. Then, do your best to replicate that environment. 

Likely, you will not get to have every plant you want, because some plants just cannot survive the environment. 

We take a lot of time, and care, when packaging your plants. This allows for the best possible travel experience. We use a lot of tape to secure them. So, please, gently cut away the tape as you open the package Do not yank, or jerk, on the plants. 

 
You should always quarantine your plants once they arrive. Water them, if needed. I also suggest spraying them with a fungicide, as well as a systemic insecticide, to be sure there are no micro size critters hiding out. We always do our best to send a bug-free plant. 

Think about it, a zoo does not get a new animal and put it right into general population. Instead, the animal is cared for, and carefully monitored, to be sure there are no issues resulting from its travels. 

Quarantine your plant before introducing it to strangers. It's your investment!

We strive for our plants to be free of pests, but it can happen. 

We do not believe in mass spraying, in order to kill every pest.  We do, however, watch our plants very closely. We will spray only what needs to be sprayed, when it needs to be. As a result, we are careful to preserve our most precious critters. 

For edibles & butterfly plants, we do not apply harmful chemicals. If this type of plant requires treatment, it is done using Dawn dish detergent. 

When our milkweed acquires too many aphids, and the lady bugs have not yet moved in, we will treat by hand dipping the tips of the milkweed in a bucket with dawn mixture.  This will take care of some, to most, of them.

Our critters are important to the ecosystem, even the ones we do not want. 

We offer a 10% discount when you subscribe. 

Since we already offer the lowest prices we can sustain, we do not provide additional discount codes at this time.

If you regularly check our Facebook page, you will find deals and new updates. 

Please follow our Facebook page:

The Plant Whore:

https://www.facebook.com/groups/628454854208923

There are so many problems with email these days: phishing, a lot of spam, security, etc. It's just too easy for us to miss something important from our consumers.

The best way to reach us is through our Facebook page.

The Plant Whore:

https://www.facebook.com/groups/628454854208923

To inquire on an order, please message us through Facebook. Larger orders do tend to take longer to fill, but be assured, we ship as quickly as we possibly can.

To keep fully updated, please follow our Facebook page:

The Plant Whore:

https://www.facebook.com/groups/628454854208923

Think before you submit your order! 

We cannot accept cancellations.  During business hours, once an order is placed, fulfillment begins immediately. 

 If, for some reason, we are able to cancel an order for you, there is a 30% restocking fee. If you are an impulse buyer, sleep on it, before you submit your order.  
 

Cancellations are very complicated, and, for some orders, it takes more than a day to gather the products for shipping.

Thank you, in advance, for understanding!

In the event of an accepted cancellation, please be advised, there is 30% restocking fee. 

If you are an impulse buyer, sleep on it, before you submit your order.  
 

Since we are dealing with live plants, the return policy is a lot different returning "a shirt" that did not fit.

Returns must be pre-approved, and the entire order must be returned.

If there is an issue with an item, you must:

• Contact us within 24 hours of receiving your order. The tracking details, on your order, acts as our time stamp for determining when the order was received,
• When contacting us, provide pictures detailing the damages. 

Please note, we are NOT responsible for shipping carrier delays, as this is completely out of our control.

Once a refund has been approved, the refund will be applied to the payment method used when placing the original order.